Cookie Policy

Last updated: 01/09/2023

This Cookie Policy describes how we use cookies and how you can control the use of cookies on your device. This cookie policy concerns both our website and web browser based Someturva online app.

These terms have been translated from their original Finnish version which was updated on 1.7.2021.

What are cookies?

A cookie is a small piece of information which is stored on your device when you use different websites. Cookies help to recognise your device when you arrive at a website and they remember useful details about your previous visits, improving your user experience. Cookies are used on most websites, including our website and online app.

We do not use cookies to identify a user. However, if a user can be identified from them, we will ensure that the cookie data is processed in accordance with the applicable data protection regulation and our privacy policies.

Why do we use cookies?

We use cookies to

  • improve your user experience
  • remember your previous choices in case you want to return to the same page during the same session, for example to continue filling in a form
  • ensure the security of our website and services
  • provide statistical information on the use of our website and application
  • maintain the performance of our website and online app and quickly identify any errors in them

What type of cookies we use?

We use the following cookies:

Essential cookies
These cookies are, as their name implies, essential for the functioning of our website and online app and cannot be disabled. We use essential cookies, for example, to remember your cookie settings or language you have chosen and to secure your quick access to the necessary functions of our website and online app, such as logging in to our service.

Functional cookies
Functional cookies enable additional features on our website and online app. These cookies may be set either by us or by a third party. For example, the customer service chat both on our website and Someturva online app is provided by a third party, Crisp. For more information about Crisp's privacy policy, please click here: https://crisp.chat/en/privacy/. If you do not accept the functional cookies, some features may not work properly for you (for example, you will not be able to send us a message in chat).

Measurement and analytics
These cookies collect anonymous statistical information about how users use our website or online app and allow us to monitor the performance of our sites. For example, we may use analytics cookies to understand how users browse our sites and which parts of the site are most used. These cookies enable us to provide a high quality user experience and help us to identify and quickly fix any problems with our service.

On our websites (someturva.fi, somebuddy.se and somebuddy.com), we use Google Analytics, Facebook pixel and Hotjar to analyse how users use our website (e.g. which pages they visit and in what order). Please read more about the terms and privacy policies of these third parties: Google Analytics, Facebook-pikseli ja Hotjar.

In the Someturva online app (palvelu.someturva.fi), we instead use Amplitude for measuring and monitoring the use of the service. Amplitude can only process the data collected by cookies in accordance with our instructions and it does not have the right to independently use the data for its own purposes. Read more about Amplitude's privacy policy here.

While the analytics cookies may sound worrying – don’t worry – we don’t know exactly who is doing what on our website or online app. For us, everything is just numbers and statistics.

Other third-party cookies
Our websites (not the online app) may also contain social media cookies. These cookies allow you to share on social media platforms such as Facebook, Twitter and LinkedIn what you have done on our website. We are not responsible for such cookies.

How long will cookies be stored on my device?

Cookies can be divided into two groups based on how long they are stored on the user’s device.

Session cookies
Session cookies only concern a specific session, so they are deleted when you close your browser. Session cookies are not stored on the hard drive of your device.

Persistent cookies
Persistent cookies are stored on your device until you delete them or they expire. We store the data we collect through persistent cookies for up to two years.

How can I manage cookies or block them?

If you wish, you can manage the scope of your consent to the use of cookies by changing your cookie preferences. You can change your cookie preferences for our websites here and the ones on the Someturva online app by opening cookie settings from the menu.

In addition, you can accept or refuse cookies by adjusting your browser settings and you can clear your cookie history in your browser settings. The targeted third-party advertising may be blocked completely or on a company-specific basis through Your Online Choices website.

Please note that blocking cookies may mean that some functions of our website may not work on your device and you may be unable to access certain parts of the website or the service.

I have questions about cookies, who can I contact?

If you would like to learn more about the use of cookies on our website or the Someturva online app, please contact us: info@someturva.fi